Terms & Conditions

Welcome to the Violeta Website ("Website"). By entering our Website, you agree to these terms and conditions (the "Terms"). Please review these carefully prior to making any purchases. By using this site you agree to comply with these Terms.

violetabh.com is an online service of Violeta a registered design house in the Kingdom of Bahrain CR No 74495-1 (“Violeta”) or ("we") for the purpose of the sale of Abaya, Scarfs & Cups ("Product").

In order to be able to make purchases through the Violeta website, you will be requested to register. The information sought will allow Violeta to handle your transaction efficiently and effectively.

As payment will be made online, it is important that you enter all the requested information accurately. This will ensure that there is no delay in the dispatch of your order. The information provided will be treated in the strictest confidence. We do not share any customer data to any third parties and all customer data is held on a secure server

THE WEBSITE IS AVAILABLE ONLY TO INDIVIDUALS WHO MEET THE VIOLETA TERMS OF ELIGIBILITY, WHO HAVE BEEN ISSUED A VALID PAYMENT CARD, I.E., CREDIT CARD ETC AND WHO HAVE AUTHORISED LEENAZ TO PROCESS A CHARGE OR CHARGES ON THEIR PAYMENT CARD IN THE AMOUNT OF THE TOTAL PURCHASE PRICE FOR THE ITEM OR ITEMS.

YOU AGREE NOT TO IMPERSONATE ANY OTHER PERSON OR ENTITY OR TO USE A FALSE NAME OR A NAME THAT YOU ARE NOT AUTHORISED TO USE.

IN CASE YOUR PERSONAL INFORMATION CHANGES, PLEASE NOTIFY US BY CONTACTING OUR CUSTOMER CARE BY EMAIL

VIOLETA MAY MODIFY THESE TERMS AT OUR SOLE DISCRETION. IF YOU DO NOT AGREE TO THE CHANGES TO THESE TERMS, YOU SHOULD STOP USING THIS WEBSITE.  BY USING THIS WEBSITE AFTER ANY SUCH CHANGE(S), YOU AGREE TO COMPLY WITH THE TERMS AS CHANGED.  ANY CHANGES MADE AFTER YOU HAVE PLACED AN ORDER WITH US, WILL NOT AFFECT THAT ORDER, UNLESS WE ARE REQUIRED TO MAKE THE CHANGE BY LAW.

MAKING A PURCHASE

When you make a purchase through the Violeta website, you are offering to buy Product(s) for the price stated, subject to these Terms.

All orders are subject to acceptance and availability.

PLACING AN ORDER

The Website contains an instructive guide that will walk you through the process of placing an order.  You place your order for any selected items by clicking on the [Confirm Order] button at the end of the on-line order process.

Once you have placed your order, you will receive an email acknowledging the exact details of your order, providing you with a payment reference code and the value of your order that will be debited from your Payment card.

Please note that while the Website lists only available Product, there may be occasions due to circumstances beyond Violeta control, where the Product is not available. In this case a latest delivery, where applicable, will be communicated to you or an immediate refund of any unavailable goods made.

Unless otherwise notified, Violeta acceptance of your order occurs when you receive an email notifying you that we have dispatched the Product(s) as ordered by you and noted on that communication. Acceptance will be deemed to have occurred at the sending of this communication, regardless of technical problems you may experience, where the reasons are outside Violeta control, which may result in you having not received that email in a timely manner.

Violeta may not accept your order if:

An item you have ordered is out of stock.

We are unable to obtain authorisation for your payment.

We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.

As some Products are made to measure, we emphasize that the customer submits correct size details, in the event of sending incorrect sizes Violeta should be notified within (3) three days of placing the order by emailing us your order number and correct sizes.

COLOURS

We cannot guarantee that colors on the website will be true to life. This depends partly on the colour settings of your computer and monitor.

PRICING POLICY

At the Violeta website you are given an opportunity to select your preferred currency. Prices are linked to the Bahraini Dinar.

All currency priced items will be honoured as advertised unless it is obviously incorrect.

Product prices are set at the beginning of each season, using existing currency exchange rates.

PAYMENT

Payment will be debited and cleared from your account upon confirming your order from the Violeta website.

You confirm that the Payment card that is being used is yours or that you have been specifically authorised by the owner of the Payment card to use it.

If the issuer of your payment card refuses to authorise payment, Violeta will not be liable for any delay or non-delivery.

All Payment card transactions on the Website are processed using a secure online payment gateway that encrypts your card details in a secure host environment.

All reasonable care, as it is in Violeta power to do so, to keep the details of your order and payment secure.  In the absence of negligence on our part, Violeta cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

PAYMENT METHODS

We accept the following forms of payment for online purchases:

Bank Transfers

Visa

Mastercard

American Express

COPYWRITE & TRADE MARKS

All content available on the Website, including, but not limited to, text, graphics, logos, Product design, images, audio clips and the compilation thereof (the "Content") is the property of Violeta and is protected by the Kingdom of Bahrain and international copyright laws.

The trade marks, logos, and service marks and designs displayed on the Website (collectively, the "Trade Marks") are the registered and unregistered marks of Violeta.

The Content, the Trade Marks, and Designs or any other portion of the Website may not be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.

CONTENT & SOCIAL MEDIA

Violeta “content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. Violeta tries to ensure that the information on this site is accurate and complete. Violeta does not promise that Violeta Content is accurate or error-free. Violeta does not promise that the functional aspects of the Site or Violeta Content will be error free or that this Site, Violeta Content or the server that makes it available are free of viruses or other harmful components.  We always recommend that all users of the Internet ensure they have up to date virus checking software installed.

By posting on any of our social media channels you agree to be solely responsible for the content of all information you contribute. You also grant to Violeta the right to use any content you provide for its own purposes including republication in any form or media. If you have a complaint about any posts please email.

Violeta reserves the right at its sole discretion not to publish or to remove or block any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public; information you consider confidential should not be posted to this site.

COMPLAINTS & GOVERNING LAW

If you have a complaint about us email violetaclass08@gmail.com giving full details including date of purchase and order reference number where applicable and your full name and address and contact details. The T&C together with all our policies and procedures will be governed by and construed in accordance to the law and the relevant courts of The Kingdom of Bahrain.

At our request, you agree to compensate us fully, defend us, and hold us Violeta harmless immediately on demand, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the T&C by you, including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.

GENERAL

You acknowledge and agree that these Terms, together with Violeta Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any Products from Violeta, and supersede and govern all prior proposals, agreements, or other communications.

If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, then these Terms shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms by Violeta shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.

Nothing contained in these Terms shall be construed as creating any agency, partnership, or other form of joint enterprise between us.

Violeta reserves the right to change these Terms at any time and we encourage you to revisit these Terms periodically to ensure that you are at all times fully aware of our Terms. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms.

Violeta reserve the right to refuse to supply Products to any person if they are in breach of any of the Terms of Use specified.

If you have any questions regarding these terms, please contact us via email: violetaclass08@gmail.com